Apple Mail (macOS)

Synchronise your Pureweb mailbox with the Mail app on Apple computers.

In this guide, you will configure the Mail app preinstalled on Apple computers to synchronise with webmail using the IMAP protocol. Changes made on one device will be reflected across all of your configured devices. This guide only applies to Apple desktops and laptops. For Apple mobile devices, please refer to the iPhone & iPad setup guide.

Important information

If you have recently been upgraded to our new email hosting, or if your mailbox has moved to us from another provider, please ensure you have removed the old account from your device before following these steps. Apple Mail does not support more than one mailbox to be configured for the same email address.

Email configuration

1. Open System Settings (or System Preferences on older versions)
2. Click Internet Accounts
3. In the list of accounts you can configure, select Add Other Account…
4. Click Mail Account

In the window that opens, enter the following information:

Name

Enter the name you'd like your email recipients to see

Email Address

Enter your email address

Password

Enter your mailbox password

After completing the fields, click Sign In and fill in the remaining fields for the mail server:

Account type

IMAP

Incoming mail server

imap.cloudisp.netCopy

Outgoing mail server

smtp.cloudisp.netCopy

User Name (if shown)

Enter your email address

Click Sign In again to confirm the details entered and make sure that Mail & Notes are selected in the next window. Finally, click Done.

When you open the Mail app, it will start downloading messages for the configured account.